Terms & Conditions
Media
All images, video and VR material provided is for illustration only and may not reflect the final as built product finishes. Whilst all due care will taken during production, PlanIt VR accepts no liability for discrepancies in colours, finishes or layout as constructed by any third parties.
Any colour or material finishes provided in our products may be altered by the device/s that the client chooses to view them on. We will strive to match the colours and materials as close to possible as the information provided by our clients, however PlanIt VR have no control over the resolution or screen capability of client devices.
Payments
Virtual Reality
We will provide you a fixed price quote following the initial consultation, if you wish to proceed with our services we will issue an invoice for a 50% deposit. Once the deposit is received into our account we will then commence building your VR model. Once the model is nearing completion we will contact you to schedule the VR Reveal session. At the completion of the session we will invoice you for the final 50% payment. On receipt of payment into our account we will send you the 2D plans with changes highlighted and listed along with all in VR images that were created during the session. All payments are to be paid into the account shown on our invoices.
3D Renders and Video Flythroughs
If you’re choosing to do a custom model then provide us with your plans (electronic copy preferred. NOTE if it is a concept sketch so long as we have some dimensions we can model it), colour and material selections, we will review and provide you a quote. If you are happy with the quotation we will then commence building your model. Once completed we will invoice you for payment, on receipt of payment we will send you your model images.
If you choose to use one of our stock facades or kitchens all we need is your colour and material choices. Following that our actions will be as per above.
Feedback
Any and all complaints in the first instance are to be sent to:
Following receipt of your complaint we will make contact with you to resolve the issue as best as we can.
Any positive comments or feedback is also most welcome and you may do so via the above email also.
